Maintenance Contract Manager (MCM)
Every business from small to large enterprise relies on products and services in order to make their business successful. Most of these products require some level of maintenance to be renewed on a yearly or multiple year bases. If a product is not covered, this can present significant challenges to the business in the event of a hardware failure, or the requirement for an essential upgrade. For this, PiiComm has created the MCM or Maintenance Contract Manager. Simply put, MCM is a service which tracks and reports on maintenance which is coming due and requires action.
Key features of the service:- One view for all maintenance activities – Have the ability to view all of your products and services requiring maintenance in one area and see the related maintenance status of each.
- Monthly notices on upcoming renewals – Be notified well in advance of upcoming renewals so you are never in a situation of non-coverage.
- Predictive reports on spending as it relates to future renewals – view the renewals from a financial viewpoint to better manage spending.
- Renewal assistance – Allow PiiComm to work at the renewal on your behalf. In many situations we can lower your monthly spend by exploring different options of renewals.
- Maintenance cost restructuring – PiiComm can assist by looking at various refinancing options such as monthly vs yearly renewals, thus avoiding large sum renewals and averaging out the spending over the entire year.
