YOUR WORRY FREE, FULLY MANAGED MAINTENANCE APPROACH IS HERE
Let PiiComm manage the ease of repairs and maintenance on your mobile computers.
Mobile computers are fast becoming the normal mode of operation for many businesses. While this technology provides for an amazing amount of return with regards to productivity, it does provide some challenges when the devices are in need of repair or diagnostics. For this specialized industry, PiiComm has created the PiiComm Service Desk.
Essentially, PiiComm will provide centralized service desk for all clients repair requirements as related to items covered under manufacturer warranty/ maintenance, more specifically dealing with the unique requirements of the mobile computing industry.
The goal of this service is to provide clients with a low cost, consolidated, means of managing the process of all break/ fix aspects for their mobile devices. The intent of this service is to be all encompassing from the prospective of the client as it relates to the troubleshooting and subsequent repair of a device covered under this maintenance.
In order to fulfill this service, PiiComm can provide first level diagnostics, spare pool management, as well as administrative and asset management of the devices. Through a customized maintenance plan, any hardware repairs will be carried out by the manufacturer. In this manner, the client will have a consistent and fully managed maintenance approach while still knowing the repairs are being done properly by the OEM.
This service can be combined to encompass different OEM products, all managed under a single contract.
| Fully Managed |  |
| Customized | |
| Simplified | |
| Cost Savings | |
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