PiiComm Powered Datamax O’Neil RL4
Rugged and Reliable: With uncompromising standards, the RL4 endures even the most punishing environments, and passes the MIL-STD 810F drop testing requirements. The RL4 is so rugged it continues to print after 26 consecutive drops to concrete from 6ft (1.8m) even when tested at extreme temperature conditions.
Complete Line of Accessories: The versatile RL4 comes with a wide selection of charging and mounting accessories that allow it to be worn on the hip, mounted in a truck or even mounted and powered from a forklift.
Easy to Integrate: The RL4 comes with popular language emulations that allow you to easily replace existing printers in the workplace. The printer is also compatible with most popular WMS packages and offers optional wireless 802.11 and Bluetooth connectivity.
Great Battery Power: The long lasting lithium-ion battery offers maximum power capacity for a full 8-hour shift, even under the toughest conditions.
Easy to Use: Nobody likes to change the paper roll, but we’ve made it so easy you can do it with one hand. We’ve also included an easy to read LCD screen with simple user interface buttons and a peel-and-present mechanism for quicker label application.
Complete Line of Media & Supplies: Our Certified Label Supply Program ensures optimum, trouble-free performance from the RL4 and guarantees the highest quality print output and image stability.
Two Year Warranty: Comes with the industry’s only two-year standard warranty.
Datamax-O’Neil built its reputation on rugged and reliable portable receipt printers and has now used this expertise to design the industry’s most rugged portable label printer. The RL4 is a durable 4-inch (102mm) direct thermal printer with a rugged design and reliable performance that will continue to operate long after other printers have failed. We’re so confident in the quality and long term reliability of these printers that we include a 2-year warranty free of charge. That’s double what the competition offers.
To download the RL4 Specifications Sheet from Datamax O’Neil, click here: RL4 Specification Sheet
We make it easy. Comprehensive Coverage.
PiiComm offers COMPLETE solutions for all PiiComm powered Datamax O’Neil devices. Our Mobile Service Desk is unrivalled in customer support. We offer a three year warranty and manage 30 different aspects of all of your mobile devices, so you don’t have to. The benefits for you are lower costs, fast service,
PiiComm’s Mobile Service Desk offers multi-year comprehensive coverage for the entire lifecycle of the mobile devices. We support thousands of devices on a daily basis. The fact remains that devices will always need to be repaired or have diagnostics performed. Mobile Service Desk is your one point of contact for all of your mobile repair, diagnostics and asset management.
We manage the following 30 points, so you don’t have to.
Mobile Service Desk
| 1 | Hardware Procurement | 16 | Full Scale Staging |
| 2 | Track Hardware Shipments | 17 | Quality Assurance – Cell/APP |
| 3 | Receive Hardware | 18 | Create Kits for Deployment |
| 4 | Inventory Management | 19 | Deploy as per Customer Schedule |
| 5 | Manage Escalations | 20 | Return Management Authorizations (RMA’s) |
| 6 | Unpack Devices | 21 | Spare Management |
| 7 | Asset Tag into Tracking System | 22 | Manage Cellular Activations |
| 8 | Asset Assign Devices | 23 | Asset Management |
| 9 | Charge and Burn In | 24 | Monitor Device Maintenance |
| 10 | Quality Assurance of Hardware | 25 | Operating System / APP Asistance |
| 11 | Integration of Gold Image | 26 | Manage Repair Escalations |
| 12 | Configuration Application Kiosk | 27 | Full Management: New / Added Devices |
| 13 | Quality Assurance of Software | 28 | Full Cycle Mgmt. Future Revisions |
| 14 | Stage Pilot – Gold Image Approval | 29 | Batteries: Predictive Failure |
| 15 | Manage CDMA Serial Swaps | 30 | RMA: Secondary Quality Check |
*Where applicable
The team behind PiiComm are experts in enterprise mobile solutions. PiiComm’s Mobile Service Desk provides unparalleled customer support and visibility of mobile assets. PiiComm delivers expertise and experience at every stage of the solution. This maximizes the value client’s receive throughout their multi-year agreement. Mobile Service Desk support is trusted by leading companies across Canada to provide a single point of access for Tier 1 mobile device support.