PiiComm Powered ES400
The power to run the most demanding enterprise applications: 600 MHz powerful ARM 11 processor, an extra large memory footprint (256MB RAM/1GB Flash) and a user accessible microSD card slot supporting up to 32GB of additional storage
Enterprise class durability: Multiple MIL-STD and IEC specifications provide day-in and day- out reliable operation — the ES400 withstands single impacts of 4 ft./1.22 m drops; 300 consecutive 1.6 ft./0.5 m hits and exposure to dust, moisture and rain
Advanced ergonomic design: Motorola’s award-winning Industrial Design team utilized human factor studies to bring a new level of ease of use to this size device — data entry is easy regardless of hand size, motions are minimized and overall device interaction is highly intuitive
Motorola Enterprise User Interface (MEUI): An industry first in this device category, this custom and customizable business-class interface provides faster and easier access to features and applications and allows users to tailor the interface to improve their unique workflow and maximize on-the-job efficiency
Motorola MAX FlexWAN: Industry first dual user-selectable 3.5G broadband WAN (GSM HSPA and CDMA-EVDO Rev A); deploy and re-deploy a single pool of devices anywhere in the world on virtually any network; activate on either or both networks at any time with ‘one tap toggle’ between networks
Best-in-class 3 inch color touchscreen display: PenTile® technology delivers twice the brightness at half the power of typical displays, conserving battery power while providing excellent readability — even outdoors; special algorithms sharpen edges for crisper and easier to read text
Built-in biometric fingerprint reader: Ensures only authorized workers gain device and network access
Three-year availability: Eliminates issues associated with short product consumer-class device lifecycles — a single model can be deployed for years instead of months
High resolution 3.2 MP autofocus digital camera: Enables the easy capture of 1D and 2D bar codes, signatures, photos and high quality videos; user controllable light source for optimal bar code capture
Compatibility with Motorola’s Mobile Security Suite: Provides device-level protection — a firewall, intrusion prevention, enforced authentication, data encryption and integrity monitoring protect the data that is resident on and in transit to and from your ES400 devices; Mobile Virtual Private Networks (MVPNs) bring wired-line security to wireless communications without the typical performance degradation
Easy global remote management: Compatibility with Motorola’s Mobility Services Platform (MSP) enables comprehensive and flexible centralized management of all devices, anywhere in the world, all from a single console
Motorola MAX Sensor: Interactive Sensor Technology (IST) offers automatic screen rotation, power management features that preserve battery power for full shift use and the ability to utilize sensor data in custom applications
Motorola MAX Locate: Best-in-class GPS implementation enables a signal lock in challenging areas where signals are typically weak, such as urban canyons and indoors, providing more users with location-based services in more areas; supports Assisted and Autonomous GPS with SUPL compliance
Managed Device Service option: multilingual help desk identifies and resolves issues with minimal user involvement
QWERTY, AZERTY and QWERTZ keypads: The only device in this category to offer a choice of three keypads — supports global enterprise deployments by providing easy data entry in different geographies
Motorola’s smallest and pocketable EDA offers the comprehensive voice and data capabilities required to enable your workers to not only receive information, but to take action — immediately. No more paperwork to process at the end of the day. No more delay in receipt of information from the field. No more gathering information before heading out on the road. Now, the tools required to collect and access data, make the best decisions and complete tasks on-the-spot are always in hand. The result? Action items become actions taken, delivering the maximum efficiency and rapid response times required to provide extraordinary customer care and service — and increase enterprise profitability, strength and brand value.
To download the ES400 Specifications Sheet from Motorola, click here: ES400 Specifications Sheet.
To download the ES400 French Specifications Sheet from Motorola, click here: ES400 French Specification Sheet
To download the ES400 Brochure from Motorola, click here: ES400 Brochure.
We make it easy. Comprehensive Coverage.
PiiComm offers COMPLETE solutions for all PiiComm powered Motorola devices. Our Mobile Service Desk is unrivalled in customer support. We offer a three year warranty and manage 30 different aspects of all of your mobile devices, so you don’t have to. The benefits for you are lower costs, fast service,
PiiComm’s Mobile Service Desk offers multi-year comprehensive coverage for the entire lifecycle of the mobile devices. We support thousands of devices on a daily basis. The fact remains that devices will always need to be repaired or have diagnostics performed. Mobile Service Desk is your one point of contact for all of your mobile repair, diagnostics and asset management.
We manage the following 30 points, so you don’t have to.
Mobile Service Desk
| 1 | Hardware Procurement | 16 | Full Scale Staging |
| 2 | Track Hardware Shipments | 17 | Quality Assurance – Cell/APP |
| 3 | Receive Hardware | 18 | Create Kits for Deployment |
| 4 | Inventory Management | 19 | Deploy as per Customer Schedule |
| 5 | Manage Escalations | 20 | Return Management Authorizations (RMA’s) |
| 6 | Unpack Devices | 21 | Spare Management |
| 7 | Asset Tag into Tracking System | 22 | Manage Cellular Activations |
| 8 | Asset Assign Devices | 23 | Asset Management |
| 9 | Charge and Burn In | 24 | Monitor Device Maintenance |
| 10 | Quality Assurance of Hardware | 25 | Operating System / APP Asistance |
| 11 | Integration of Gold Image | 26 | Manage Repair Escalations |
| 12 | Configuration Application Kiosk | 27 | Full Management: New / Added Devices |
| 13 | Quality Assurance of Software | 28 | Full Cycle Mgmt. Future Revisions |
| 14 | Stage Pilot – Gold Image Approval | 29 | Batteries: Predictive Failure |
| 15 | Manage CDMA Serial Swaps | 30 | RMA: Secondary Quality Check |
*Where applicable
The team behind PiiComm are experts in enterprise mobile solutions. PiiComm’s Mobile Service Desk provides unparalleled customer support and visibility of mobile assets. PiiComm delivers expertise and experience at every stage of the solution. This maximizes the value client’s receive throughout their multi-year agreement. Mobile Service Desk support is trusted by leading companies across Canada to provide a single point of access for Tier 1 mobile device support.