PiiComm Powered MC3100
Motorola MAX Rugged: Provides reliable operation in spite of drops, bumps or exposure to dust and splashing liquids; meets applicable MIL-STD and IEC specifications for drop, tumble and sealing.
Mobility Platform Architecture (MPA) 2.0: Provides the latest best-in-class technology architecture; preserves existing application investments by enabling easy and cost-effective porting of applications from other Motorola mobile computers.
Motorola MAX Secure: FIPS 140-2 certification and support for the most advanced encryption and authentication algorithms as well as Virtual Private Networks (VPNs) enables compliance with the most stringent industry security regulations, including sensitive government applications.
Microsoft Windows Mobile 6.X or Windows CE 6.0 operating system: Choose the operating system that best meets your needs: the familiar Windows Mobile environment offers standard business tools and line-of-business applications, a large selection of off-the-shelf applications and an easy application development environment; the Windows CE open platform enables fast and easy development and porting of custom applications.
Motorola MAX Sensor: Enterprise-class Interactive Sensor Technology (IST) enables leading edge motion-based applications, including dynamic screen orientation, power management and free-fall event logging.
Motorola MAX Data Capture: Capture the data you need today and tomorrow with industry leading advanced laser scanning or imaging technology:
• Motorola unmatched laser scanning technology: Delivers aggressive performance and accurate capture of all 1D bar codes — including damaged and poor quality bar codes; patented Liquid Polymer scan element eliminates friction and wear for superior durability and reliability.
• Motorola’s advanced imaging technology: Aggressive performance on 1D and 2D bar codes: patented illumination system and bright aimer enables fast omni-directional bar code reading, increasing productivity by eliminating the need to align bar code and mobile computer.
Backward compatibility with MC3000 accessories: Upgrade to the MC3100 while preserving your existing MC3000 accessory investment.
Integrated UHF RFID Tag: Allows enterprises to track and locate MC3100 devices.
New rugged audio jack: A secure headset connector eliminates the static associated with wired headset cable movement; ensures voice quality and protects productivity in voice-directed applications.
Polycarbonate Insert Mold Decorated (IMD) keypad: Greatly improves keypad durability: eliminates the potential to dislodge an individual key; printing under the polycarbonate layer protects keypad graphics against wear.
WLAN: 802.11a/b/gtri-mode radio; comprehensive Voice-over-WLAN support: Enables cost-effective voice and data connectivity in the office and in hot spots; easy integration with virtually any WLAN; CCX v4 certified; supports IPV6; supports 802.11a for voice and data interference mitigation.
WPAN: Bluetooth® v2.1 with EDR: Provides a wireless connection to printers and more; provides additional throughput (up to 3 Mbps), improved security and additional profiles for expanded connectivity to more device types.
Keypad options — 28-key numeric; 38-key shifted alpha, 48-key alphanumeric: Flexibility to standardize on a single device family, yet meet diverse user and application needs.
Comprehensive centralized device management: Compatibility with Motorola Mobility Services Platform (MSP) and Motorola Mobility Suite provides superior centralized and remote management of all devices anywhere in the world — from a single console.
Building on the successful MC3000 mobile computer, the rugged wireless MC3100 Series brings cost-effective anytime mobility to key-based applications within the four walls — in the retail store and warehouse aisles, on the loading dock and out in the yard. Leveraging Motorola’s new Mobility Platform Architecture 2.0, the MC3100 offers advanced computing power, industry-leading data capture capabilities and superior ergonomics. In addition to the processing power and memory required to support advanced applications, the MC3100 also offers the latest in mobile technology and security. An integrated RFID tag automates asset tracking, allowing enterprises to track and locate MC3100 devices right out the box. Motorola’s Interactive Sensor Technology (IST) provides an integrated accelerometer that enables leading edge motion-based applications that improve power management and more. Robust security features include FIPS 140-2 certification, protecting the most sensitive data. Compatibility with the existing MC3000 accessories ecosystem enables organizations to upgrade to the latest in technology, while preserving the existing accessory investment. The result is a robust affordable device that will help retailers, government agencies and distribution centers streamline and error-proof business processes, improving employee productivity as well as customer service and satisfaction.
To download the MC3100 Specifications Sheet from Motorola, click here: MC3100 Specification Sheet
To download the MC3100 French Specifications Sheet from Motorola, click here: MC3100 French Specification Sheet
We make it easy. Comprehensive Coverage.
PiiComm offers COMPLETE solutions for all PiiComm powered Motorola devices. Our Mobile Service Desk is unrivalled in customer support. We offer a three year warranty and manage 30 different aspects of all of your mobile devices, so you don’t have to. The benefits for you are lower costs, fast service,
PiiComm’s Mobile Service Desk offers multi-year comprehensive coverage for the entire lifecycle of the mobile devices. We support thousands of devices on a daily basis. The fact remains that devices will always need to be repaired or have diagnostics performed. Mobile Service Desk is your one point of contact for all of your mobile repair, diagnostics and asset management.
We manage the following 30 points, so you don’t have to.
Mobile Service Desk
| 1 | Hardware Procurement | 16 | Full Scale Staging |
| 2 | Track Hardware Shipments | 17 | Quality Assurance – Cell/APP |
| 3 | Receive Hardware | 18 | Create Kits for Deployment |
| 4 | Inventory Management | 19 | Deploy as per Customer Schedule |
| 5 | Manage Escalations | 20 | Return Management Authorizations (RMA’s) |
| 6 | Unpack Devices | 21 | Spare Management |
| 7 | Asset Tag into Tracking System | 22 | Manage Cellular Activations |
| 8 | Asset Assign Devices | 23 | Asset Management |
| 9 | Charge and Burn In | 24 | Monitor Device Maintenance |
| 10 | Quality Assurance of Hardware | 25 | Operating System / APP Asistance |
| 11 | Integration of Gold Image | 26 | Manage Repair Escalations |
| 12 | Configuration Application Kiosk | 27 | Full Management: New / Added Devices |
| 13 | Quality Assurance of Software | 28 | Full Cycle Mgmt. Future Revisions |
| 14 | Stage Pilot – Gold Image Approval | 29 | Batteries: Predictive Failure |
| 15 | Manage CDMA Serial Swaps | 30 | RMA: Secondary Quality Check |
*Where applicable
The team behind PiiComm are experts in enterprise mobile solutions. PiiComm’s Mobile Service Desk provides unparalleled customer support and visibility of mobile assets. PiiComm delivers expertise and experience at every stage of the solution. This maximizes the value client’s receive throughout their multi-year agreement. Mobile Service Desk support is trusted by leading companies across Canada to provide a single point of access for Tier 1 mobile device support.