PiiComm Powered MC9500
PiiComm offers complete solutions for Motorola’s MC9500-K Series mobile computer.
Our complete and affordable solutions for the MC9500 include consultation, software selection and implementation on the MC9500 and our unrivalled Mobile Help Desk. Let us manage ALL of your devices, so you don’t have to.
Learn how PiiComm and Motorola can help you achieve peak efficiency in Direct Service Delivery and Route Accounting.
Key Benefits of the MC9500K for Direct Service Delivery and Route Accounting
Improve driver productivity by eliminating paperwork — the same number of drivers can now make more stops per day.
Increase data accuracy through automated data capture.
Reduce the order-to-cash cycle time and improve profitability with real- time invoice processing
Improve routing and reduce fleet costs by minimizing mileage, fuel costs, maintenance and repair.
Reduce the cost of mobility — device lifecycle is maximized through rugged design; the ability to easily change cellular networks and keypads on site; and a new universal accessory system.
Improve promotional and competitive intelligence with real-time photos from the field; allows supervisors to take timely and appropriate actions to respond to everything from customer non-compliance to a competitive promotion.
Provide real-time training programs and instructional videos ensure timely and cost-effective training — crucial for companies that deliver complex products or hazardous materials.
Improve consistency and timing of marketing initiatives — provide electronic presentations and videos that drivers can present to customers to promote new products and special offers, right on the MC9500-K screen.
Learn how PiiComm and Motorola can help you deliver an excellent ROI and TCO for Field Services Solutions with the MC9500K.
Key Benefits of the MC9500K for Field Mobility
Improved customer satisfaction — and retention: Technicians now arrive on time, with the right tools and materials, able to access the right information and any needed on-the-job support to complete the job quickly, easily and on the first visit.
Reduced capital costs: The Mc9500-K offers the functionality of five separate devices — a cell phone, a mobile computer, a camera, a bar code scanner and a GPS unit — substantially reducing the number of devices you need to purchase.
Increased productivity: The same number of workers can complete more work orders per day, increasing workforce utilization and containing staffing costs. According to Aberdeen, the integration of location intelligence (GPS) alone into service fleet management improves workforce productivity by 23 percent, and overall workforce utilization by 25 percent — without factoring in the productivity gains from bar code scanning, auto-completion of work order fields and more.
Increased revenue: The ability to accurately capture time worked and material used combines with the ability to allow technicians to double as sales people, increasing revenue — and service margins.
Simultaneous voice and data for superior collaboration in the field: enables rich collaboration between technicians in the field and engineers back in the office. Technicians in the field can transmit live video and discuss the best course of action at the same time, providing superior support for even your most junior technicians.
Reduced operational costs: Improved vehicle utilization substantially reduces wear and tear, mileage and fleet costs. According to Aberdeen Group, the use of GPS in field service and fleet management yielded an average of a 22 percent reduction in fuel costs, a 21 percent reduction in vehicle operating costs and a 31 percent reduction in daily mileage.
When field mobility solutions are fully integrated into the enterprise, the free flow of information from the field service function to other business functions allows enterprise-wide cost savings. For example, when technicians scan parts as they are utilized, inventory is adjusted in real time, enabling tighter order management,
Cost effective compliance: Mobility enables the automated collection of real-time information required to cost-effectively comply with a variety of industry regulations — from accounting for assets on the corporate tax return to infrastructure uptime requirements in the utility industry.
Improved cash flow and profitability: More work orders can be executed per day with the same staff, improving service profit margins. In addition, the ability to instantly process accurate invoices complete with customer authorization out in the field:
For more information on any of PiiComm’s solution that incorporate Motorola’s MC9500K, please call 888.844.2007 or email info@piicomm.ca today.
PiiComm is proud to share the following videos with you. For more information on PiiComm powered MC9500K devices, call 888.844.2007 or email info@piicomm.ca
The Motorola MC9500-K raises the bar for premier rugged mobile computing, incorporating breakthrough ergonomic design and features that include a more rugged design, WAN technology independence, and much more — all in a lighter, sleeker and easier-to-use form factor that offers a game-changing approach to battery and backroom management.
Rugged Design
Capable of handling any environment including exposure to heat, cold, humidity, dust, immersion in water, drops and bumps
One-Handed Operation
Ergonomic design and options for swappable keyboards delivers new level of ease-of-use
Latest Communications Technology
- 3.5G wireless
- 802.11a/b/g wireless LAN
- Bluetooth® and IrDA
- Symbol SE950 scan engine
- Enterprise class motions sensing applications
Improved Display Features
- Motorola’s next generation imager engine
- A 3 megapixel autofocus digital color flash-enabled camera
- 3.7 in. VGA Color Display (640 x 480) with digitizer
Mobility Platform Architecture (MPA) 2.0
Easy and cost-effective porting of applications from other Motorola mobile computers
Next Generation Performance
- Powerful Marvell PXA320 @ 806 MHz microprocessor
- Larger memory footprint
- User accessible micro-SD card
Motorola Interactive Sensor Technology (IST)
Enables leading edge, motion-based applications, including dynamic screen orientation, power management and free-fall event logging.
For more information on PiiComm-Powered MC9500, call 888-844-2007 or email info@piicomm.ca
The MC9500-K Series leverages the flagship features and functionality of Motorola’s signature MC9000 Series rugged mobile computers, while introducing many new capabilities defined through extensive research and testing in logistics, parcel/post, direct store delivery (DSD), field service, public safety and sales force automation applications in some of the world’s leading organizations. The result is a device that is as different on the inside as it is on the outside — a groundbreaking product with an unsurpassed feature set that takes rugged mobile computing innovation to a new level. With the MC9500-K Series, you can simply expect more: a more rugged design, more data capture options, more intelligence, more processing power and better ergonomics, all in a sleeker, lighter and easier-to-use form factor that offers true carrier independence as well as a completely new approach to accessories, battery and backroom management.
To download the MC9500 Specifications Sheet from Motorola, click here: MC9500 Specifications Sheet
To download the MC9500 French Specifications Sheet from Motorola, click here: MC9500-K French Specification Sheet
To download the MC9500 Brochure from Motorola, click here: MC9500 Brochure from Motorola
We make it easy. Comprehensive Coverage.
PiiComm offers COMPLETE solutions for all PiiComm powered Motorola devices. Our Mobile Service Desk is unrivalled in customer support. We offer a three year warranty and manage 30 different aspects of all of your mobile devices, so you don’t have to. The benefits for you are lower costs, fast service,
PiiComm’s Mobile Service Desk offers multi-year comprehensive coverage for the entire lifecycle of the mobile devices. We support thousands of devices on a daily basis. The fact remains that devices will always need to be repaired or have diagnostics performed. Mobile Service Desk is your one point of contact for all of your mobile repair, diagnostics and asset management.
We manage the following 30 points, so you don’t have to.
Mobile Service Desk
| 1 | Hardware Procurement | 16 | Full Scale Staging |
| 2 | Track Hardware Shipments | 17 | Quality Assurance – Cell/APP |
| 3 | Receive Hardware | 18 | Create Kits for Deployment |
| 4 | Inventory Management | 19 | Deploy as per Customer Schedule |
| 5 | Manage Escalations | 20 | Return Management Authorizations (RMA’s) |
| 6 | Unpack Devices | 21 | Spare Management |
| 7 | Asset Tag into Tracking System | 22 | Manage Cellular Activations |
| 8 | Asset Assign Devices | 23 | Asset Management |
| 9 | Charge and Burn In | 24 | Monitor Device Maintenance |
| 10 | Quality Assurance of Hardware | 25 | Operating System / APP Asistance |
| 11 | Integration of Gold Image | 26 | Manage Repair Escalations |
| 12 | Configuration Application Kiosk | 27 | Full Management: New / Added Devices |
| 13 | Quality Assurance of Software | 28 | Full Cycle Mgmt. Future Revisions |
| 14 | Stage Pilot – Gold Image Approval | 29 | Batteries: Predictive Failure |
| 15 | Manage CDMA Serial Swaps | 30 | RMA: Secondary Quality Check |
*Where applicable
The team behind PiiComm are experts in enterprise mobile solutions. PiiComm’s Mobile Service Desk provides unparalleled customer support and visibility of mobile assets. PiiComm delivers expertise and experience at every stage of the solution. This maximizes the value client’s receive throughout their multi-year agreement. Mobile Service Desk support is trusted by leading companies across Canada to provide a single point of access for Tier 1 mobile device support.