Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk to an expert

Learn more

The Printer: A Prime Example of a Modern Mobility Challenge

17 April 2024

The humble printer has always been a dynamic and critical part of business operations. Today, even more so. Regardless of your industry, the ability for a deskless worker to print barcodes, labels, receipts, tags or tickets is no doubt delivering higher employee productivity, precision, and accuracy. They are also a prime example of a modern […]

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Modernizing Your Receiving Dock

8 April 2024

Warehousing leaders looking to keep pace with an accelerating volume and complexity in their operations will often start with the receiving dock, with 83% reporting that they will be increasing the number of SKUs carried and 81% planning to expand returns management operations. Applying a Warehouse Maturity Model To optimize your labour and workflows at […]

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4 Emerging Trends in Enterprise Mobility Management

20 March 2024

In today’s fast-paced digital landscape, the influx of new applications continues to reshape workplace expectations, making innovative mobile technology a standard requirement for employees. Enterprise mobility management solutions have emerged as vital tools for overseeing hardware, software, and network operations within organizations. Understanding the key trends in enterprise mobility for 2024 and beyond is crucial […]

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Mobile Devices and the E-Waste Crisis

5 March 2024

Mobile devices have undoubtedly transformed our lives—and business operations—for the better. From mobile phones and tablets, to barcode scanners and RFID, they’ve made us faster, better connected, and more informed. However, the rapid pace of technological advancement has a hidden cost that often goes unnoticed: electronic waste, or e-waste. The rise of mobile devices As […]

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Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.

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