Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk to an expert

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Samsung Tab Active4 Pro: Portable, Durable, Secure

22 November 2023

At PiiComm, we take pride in our strong partnership with Samsung Canada a global leader in innovative technology solutions. As a Gold-level Value Added Reseller, PiiComm and its product experts have a deep understanding of their products and the value they bring to businesses. In this post, we’re excited to showcase one of Samsung’s exceptional […]

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PiiComm Named one of Eastern Ontario’s Fastest Growing Company in 2023

14 November 2023

PiiComm is thrilled to announce that we have been highlighted as one of Eastern Ontario’s fastest-growing companies for 2023. The Eastern Ontario Business Journal’s annual ranking recognizes organizations that have demonstrated remarkable growth, and we are honoured to be amongst some truly remarkable companies. Customer-Centric Approach At the heart of our success is our unwavering […]

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Canadian companies struggle with oversight over employees’ mobile devices 

9 November 2023

By Julie Harrison  Yesterday, SOTI released its latest State of Mobility Industry Report, which explores how companies are faring with business mobility in this current era of accelerated digitalization and expanding mobile workforces. The research contained in this report was drawn from 3,650 respondents globally, and included 350 Canadian respondents.   Watch the gap  Of […]

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Device as a Service (DaaS): A Q&A with Shawn Winter, CCO at PiiComm

11 October 2023

Are you curious about the future of managing your company’s mobile devices? Device as a Service (DaaS) might hold the answers! In this Q&A session, we sit down with Shawn Winter, one of PiiComm’s founders and its CCO, to delve into the exciting world of DaaS and explore why it’s becoming a hot topic in […]

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Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.