Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk to an expert

Learn more

7 Reasons that Mobile Device Deployments Fail (and How to Avoid Them)

18 October 2024

IT failures are a real and impactful concern in modern, highly connected workforces that result in both costly downtime and possible reputational damage. According to a recent study by Uptime Institute, at least two-thirds of IT outages end up costing the impacted company more than $100,000 in damages, lost revenue, and repair costs.  Outages or […]

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Are you tired of searching for misplaced devices?

15 October 2024

70 million cell phones are lost annually, with 52% disappearing from workplaces. Are you tired of searching for misplaced devices? Ever lost a rugged mobile device within your facility? You’re not alone! Missing scanners, misplaced tablets, and vanishing tools plague many businesses, leading to: Wasted time searching: Hours spent hunting for lost devices eat into […]

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Introducing EMMA: Your Personal EMM Advisor

20 August 2024

Introducing EMMA: Your Personal EMM Advisor We’re thrilled to introduce EMMA, our groundbreaking AI-powered Enterprise Mobility Management Advisor, designed to simplify your mobility management experience. What is EMMA? EMMA, short for Enterprise Mobility Management Advisor, is an advanced conversational AI tool tailored to address all your enterprise mobility-related needs. Trained by the in-house experts at […]

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10 Tips to Optimize the Total Cost of Ownership for Mobile Technology

6 August 2024

In today’s fast-paced digital world, mobile devices have become integral to business operations, significantly boosting employee productivity and efficiency. However, managing these devices comes with its own set of challenges and costs. According to recent statistics, a staggering 82% of IT executives consider smartphones vital for productivity, while 55% identify them as the most vulnerable […]

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Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.

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