Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk to an expert

Learn more

PiiComm Recognized as Leader in Sustainability

22 February 2024

We are thrilled to announce that PiiComm has been recognized as a 2023 Leader in Sustainability by Call2Recycle Canada, Inc. With this award, we join a celebrated group of major retailers, waste recyclers, municipalities, and businesses that are setting a high standard for waste diversion and environmental excellence. In 2023, PiiComm collected 2,597 kilograms of […]

Read more

Planning your mobile device roll-out

12 January 2024

Congrats, you’ve completed your assessment and selected the right devices for your unique use case! Next up is planning for the roll-out. Before even getting into the planning details, there’s one first critical decision: instantaneous roll-over or phased-in approach. With the instantaneous roll-over, an organization takes a ‘big bang’ approach in which the new mobile […]

Read more

Samsung Tab Active4 Pro: Portable, Durable, Secure

22 November 2023

At PiiComm, we take pride in our strong partnership with Samsung Canada a global leader in innovative technology solutions. As a Gold-level Value Added Reseller, PiiComm and its product experts have a deep understanding of their products and the value they bring to businesses. In this post, we’re excited to showcase one of Samsung’s exceptional […]

Read more

PiiComm Named one of Eastern Ontario’s Fastest Growing Company in 2023

14 November 2023

PiiComm is thrilled to announce that we have been highlighted as one of Eastern Ontario’s fastest-growing companies for 2023. The Eastern Ontario Business Journal’s annual ranking recognizes organizations that have demonstrated remarkable growth, and we are honoured to be amongst some truly remarkable companies. Customer-Centric Approach At the heart of our success is our unwavering […]

Read more

Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.