Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk to an expert

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Introducing CODiScan: Datalogic’s Bluetooth Wearable Scanner Series

17 July 2024

As a Platinum partner with Datalogic, PiiComm is excited to share Datalogic’s latest advancement in Bluetooth wearable scanners: the CODiScan series. Engineered to elevate logistics, manufacturing, retail, and healthcare warehousing operations, CODiScan promises unmatched performance in a compact, lightweight form.CODiScan integrates cutting-edge technology with user-centric design to optimize operational efficiency across diverse applications. Whether in […]

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PiiComm Proudly Supports United Way’s “Tee Up for Change” as Title Sponsor

3 July 2024

PiiComm is excited to announce our proud support of the “Tee Up for Change” event as the title sponsor. This incredible initiative, organized by United Way East Ontario, is dedicated to driving positive change and making a significant impact in our community. Event Details: Date: September 5, 2024 (8:00 AM – 4:00 PM) Location: The Marshes Golf […]

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Maximize Efficiency and Minimize Loss with Real-Time Device Tracking

13 June 2024

Maximize Efficiency and Minimize Loss with Real-Time Device Tracking For retailers relying on rugged and mobile devices for their operations, every wasted minute can significantly impact revenue and competitive performance. One of the primary reasons retailers lose time and waste resources is locating misplaced devices; more specifically, tracking and locating devices by manually searching for […]

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Introducing Samsung’s Tab Active5 with Galaxy XCover 6: The Ultimate Duo for Enterprise Mobility

9 May 2024

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Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.