Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk to an expert

Learn more

Purolator and Zebra Choose PiiComm To Provide Mobile Device Lifecycle Management Services For Digital Transformation

11 July 2019

Logistics leader outsources support for fleet of Zebra Technologies handheld computers to Canada’s mobile technology support specialist OTTAWA, ON, CANADA, July 10, 2019 / / — PiiComm, Canada’s premiere mobile device support company has been selected by Zebra Technologies and Purolator Courier to deliver deployment, ongoing lifecycle management and support services for Purolator’s new handheld mobile scanning devices […]

Read more

ServicePLUS Is An Innovative, Hardware-as-a-Service, Mobile Device And Services Bundle

8 December 2017

New Acquisition Model For Mobile Devices Focuses on Business Outcomes Not on I.T. Mobility Managed It can be costly and complex to deploy and support fleets on mobile devices and their users.   Once the devices and accessories are staged and applications  fully-tested, then asset tracking data is captured and updated.  They are individually packed and […]

Read more

What Are RFID Solutions And Why Are They Important?

24 March 2017

RFID Solutions and Their Basic Components While the importance of the barcode is without doubt, it’s not the only asset management solution. Today, many businesses are making the move to RFID for their enterprise needs. RFID (radio frequency identification) solutions have become an increasingly appealing alternative to barcode technology. They can be used to generate […]

Read more

Expanding Business with Barcodes

15 February 2017

How Barcodes Add Greater Security and Increase Competition for Products and Businesses Barcodes are an essential part of the global exports market. From product manufacture to being scanned by retail cashiers, barcodes are the most accurate and secure way to identify a product. Companies with large product inventories rely heavily on barcodes to keep track […]

Read more

Frequently asked questions

Managed Mobility Services offer several benefits to field service businesses, including improved scheduling and dispatching, real-time access to customer and job information, streamlined communication with field technicians, enhanced productivity, and efficient service delivery.

Yes, Managed Mobility Services often include workforce management tools that enable efficient scheduling and dispatching of field technicians. These tools help optimize routes, assign tasks, and provide real-time updates to technicians, improving response times and customer satisfaction.

Managed Mobility Services provide communication tools such as mobile apps, messaging platforms, and collaboration software, allowing field technicians to stay connected with the office, share job details, access documentation, and receive real-time support.

Yes, Managed Mobility Services can integrate with existing field service management software, CRM systems, and other business applications. This integration ensures data synchronization, streamlined workflows, and a seamless experience across different platforms.

Yes, Managed Mobility Services often include inventory and parts management solutions that allow field technicians to check stock availability, order parts, and update inventory levels through mobile devices, improving efficiency and reducing delays.

Yes, Managed Mobility Services can provide remote diagnostics and troubleshooting tools, allowing field technicians to access manuals, guides, and expert support remotely. This capability improves problem-solving efficiency and reduces the need for on-site visits.